FAQ
Q: How do I know if my package is on the way?
A: You will have received a shipping confirmation email with a tracking number to the email you provided during the purchase once it has been processed.
Q: Whats your Shipping times?
A: ALL US Orders will be shipped via Standard Shipping (3-5 business days)
Expedited Express Shipping (1-3 Days)
Packages will be shipped using USPS, FEDEX, DHL depending on your location
Questions regarding orders must be sent to support@lumiglowshop.com Please include name, order number. Thank you ~
A: Yes, we ship worldwide!!
We are not liable to pay for any customs duties or taxes levied by your country for international orders and they are the responsibility to be paid by the customers.
Q: Where are you guys based?
A: We are based in New York, USA.